Systems and methods for improving user experience during damage appraisal
Abstract:
Systems and methods are provided for integrating damage evidence with appraisal management system to create a unified user experience for improving a virtual damage appraisal process. The system may display a curated collection of evidence providing an overview of the vehicle and sections of a vehicle damaged during an adverse incident. A user may select a damaged section from a plurality of damaged sections to view damage evidence determined by machine learning algorithms to best reflect the selected damaged section may be displayed. The damage evidence may be displayed concurrently with vehicle part selection and repair line editing functionality in a configurable graphical user interface (GUI) of a virtual appraisal application. Additionally, the system may generate set of recommendations for repairing or replacing the damaged parts in the selected section. The user may add the recommendations to a repair estimate as repair estimate lines.
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