Invention Grant
- Patent Title: Real-time engagement analytics for communication sessions
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Application No.: US17555387Application Date: 2021-12-18
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Publication No.: US11770422B2Publication Date: 2023-09-26
- Inventor: Thanh Le Nguyen , Shane Paul Springer
- Applicant: Zoom Video Communications, Inc.
- Applicant Address: US CA San Jose
- Assignee: Zoom Video Communications, Inc.
- Current Assignee: Zoom Video Communications, Inc.
- Current Assignee Address: US CA San Jose
- Agency: Young Basile Hanlon & MacFarlane, P.C.
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04L65/402 ; H04L65/403

Abstract:
Methods and systems provide for presenting real-time engagement analytics for communication sessions. In one embodiment, a method maintains a communication session with a number of participants, wherein session content is presented during the communication session to the participants, and wherein participants can request real-time notes to be generated for the session content to be captured. The method determines one or more engagement metrics for participants based on the participants requesting real-time notes to be generated during the communication session. Finally, the method presents, to one or more participants of the communication session, information corresponding to at least a subset of the determined engagement metrics.
Public/Granted literature
- US20230199039A1 REAL-TIME ENGAGEMENT ANALYTICS FOR COMMUNICATION SESSIONS Public/Granted day:2023-06-22
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