An information processing system, a device, and a method capable of identifying a time required for a vehicle to transport a product to a specified location specified by a user or an arrival time at which a product, transported by a vehicle, arrives at the specified location with high precision. An acceptor accepts product information relating to a product purchasable by a user and performance information indicating vehicle performance of a vehicle associated with the user. An identifier performs identification of a time required for the vehicle to transport the product relating to the accepted product information to a location specified by the user or identification of an arrival time at which the product arrives at the specified location, based on the accepted performance information.