A method and an apparatus for handling image forming abnormality, and an image forming apparatus are provided. The method is applied to the image forming apparatus and includes acquiring a print job from a control terminal and analyzing the print job to obtain an analysis result. When the analysis result is a failed analysis, whether a control program installed on the control terminal is abnormal is determined accordingly. The control program is a program which enables the control terminal to exchange the print job with the image forming apparatus. If the control program installed on the control terminal is abnormal, an abnormal-driving information page is generated and printed to output. By printing to output the abnormal information page, the user can be effectively and clearly informed of the cause of the printer abnormality, which improves the efficiency and user experience of abnormality resolution.