Invention Grant
- Patent Title: Method to recommend intents based on a weighted ranked hierarchical graph
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Application No.: US17450380Application Date: 2021-10-08
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Publication No.: US11782964B2Publication Date: 2023-10-10
- Inventor: Roberto Coutinho , Roberto Silveira , Guilherme Gomes , Carlos Nascimento
- Applicant: ADP, Inc.
- Applicant Address: US NJ Roseland
- Assignee: ADP, INC.
- Current Assignee: ADP, INC.
- Current Assignee Address: US NJ Roseland
- Agency: Foley & Lardner LLP
- Main IPC: G06F16/33
- IPC: G06F16/33 ; G06F40/279 ; G06F16/34 ; G06F16/338

Abstract:
Systems, methods, and computer-readable storage media for recommending computational commands based on a weighted, ranked hierarchical graph. The system converts a map of intended user actions to canonical actions (commands) into a graph representation. Then, via a chatbot algorithm, the system receives an initial intent as a request by a user of the chatbot algorithm. Based on the popularity of alternative canonical actions, the system makes recommendations of alternative actions which are similar to the initial intent provided by the user.
Public/Granted literature
- US20230112843A1 METHOD TO RECOMMEND INTENTS BASED ON A WEIGHTED RANKED HIERARCHICAL GRAPH Public/Granted day:2023-04-13
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