Invention Grant
- Patent Title: Mobile application-based error reporting
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Application No.: US17032289Application Date: 2020-09-25
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Publication No.: US11783337B2Publication Date: 2023-10-10
- Inventor: Neal Aaron Slensker , Geoffrey George Aslaksen , Richard Martin Seymour Scot
- Applicant: Bank of America Corporation
- Applicant Address: US NC Charlotte
- Assignee: Bank of America Corporation
- Current Assignee: Bank of America Corporation
- Current Assignee Address: US NC Charlotte
- Main IPC: G06F16/29
- IPC: G06F16/29 ; G06Q20/40 ; G06F9/54

Abstract:
An apparatus is configured to receive a complaint initiation signal that includes an indication that a card reader may be compromised, and initiation date and time of the complaint, and geolocation data related to the reporting party. The apparatus is further configured to identify a street address closest to the geolocation data in the complaint using a geolocation application programming interface and the set of geolocation data. The apparatus is also configured to determine that the identified street address is associated with an entity. The apparatus then calculates a confidence interval as to whether that entity is the type of entity that uses a card reader. The apparatus is further configured to determine that the confidence interval exceeds a threshold. The apparatus is also configured to determine an identifier of the entity. Further, the apparatus is configured to publish an alert to a data feed.
Public/Granted literature
- US20220101325A1 MOBILE APPLICATION-BASED ERROR REPORTING Public/Granted day:2022-03-31
Information query