Invention Grant
- Patent Title: User scanning and one-way augmented reality viewing system
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Application No.: US17580965Application Date: 2022-01-21
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Publication No.: US11783581B2Publication Date: 2023-10-10
- Inventor: Michael Anthony Dascola , Jacob Atticus Grady , Kaitlyn Stahl
- Applicant: TRUIST BANK
- Applicant Address: US NC Charlotte
- Assignee: Truist Bank
- Current Assignee: Truist Bank
- Current Assignee Address: US NC Charlotte
- Agency: Kilpatrick Townsend & Stockton LLP
- Agent Michael A. Springs, Esq.
- The original application number of the division: US16915009 2020.06.29
- Main IPC: G06V20/20
- IPC: G06V20/20 ; G06F3/01 ; G06F21/32 ; G06T7/207 ; G06T7/73 ; A61B5/11 ; H04L9/40 ; G06Q30/0251 ; G06V40/16

Abstract:
A method for providing augmented reality content includes identifying a customer at a customer interaction location, retrieving customer-specific interaction data, determining locations of a customer service representative in an area adjacent to a first side of a transparent panel and the customer in an area adjacent to a second side of the transparent panel, and projecting an augmented reality element to the first side of a transparent panel, the augmented reality element displaying the customer-specific interaction data on the first side of the transparent panel.
Public/Granted literature
- US20220148307A1 USER SCANNING AND ONE-WAY AUGMENTED REALITY VIEWING SYSTEM Public/Granted day:2022-05-12
Information query