Invention Grant
- Patent Title: Systems and methods for utilizing contextual information of human speech to generate search parameters
-
Application No.: US16863832Application Date: 2020-04-30
-
Publication No.: US11783835B2Publication Date: 2023-10-10
- Inventor: Chih-Hsiang Chow , Steven Dang , Elizabeth Furlan
- Applicant: Capital One Services, LLC
- Applicant Address: US VA McLean
- Assignee: Capital One Services, LLC
- Current Assignee: Capital One Services, LLC
- Current Assignee Address: US VA McLean
- Agency: Bookoff McAndrews, PLLC
- Main IPC: G10L15/26
- IPC: G10L15/26 ; G10L15/18 ; G10L15/08 ; G10L25/90

Abstract:
A computer-implemented method for providing product recommendations to a user may include receiving audio data from a user device. The audio data may include human speech from a user associated with the user device. The method may further include: performing a speech-to-text process on the audio data to determine text; segmenting the text into discrete conceptual units; identifying keywords that correspond words in the text; associating keywords with the conceptual units having the corresponding words; performing a first analysis process on the conceptual units to determine a first score; performing a second analysis process portions of the human speech correlated with the conceptual units to determine a second score; determining a keyword score for each keyword based on the first and second scores of the conceptual units; determining a product recommendation based on the keywords associated with conceptual units and the corresponding keyword scores; and causing the user device to output the recommendation.
Public/Granted literature
- US20210343289A1 SYSTEMS AND METHODS FOR UTILIZING CONTEXTUAL INFORMATION OF HUMAN SPEECH TO GENERATE SEARCH PARAMETERS Public/Granted day:2021-11-04
Information query