Invention Grant
- Patent Title: Endpoint control over a text channel of a real-time communication session
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Application No.: US17559151Application Date: 2021-12-22
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Publication No.: US11838331B2Publication Date: 2023-12-05
- Inventor: Paul Roller Michaelis , Richard Alan Windhausen
- Applicant: Avaya Management L.P.
- Applicant Address: US NC Durham
- Assignee: Avaya Management L.P.
- Current Assignee: Avaya Management L.P.
- Current Assignee Address: US NJ Morristown
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04L65/1059 ; H04L9/40 ; H04L65/65 ; H04L65/401

Abstract:
The technology disclosed herein enables remote control of an endpoint via a media channel of a real-time telecommunication session in a manner that can use standard media encoding and transmission methods. In a particular embodiment, a method includes, in a first endpoint operated by a first user, receiving text from a second endpoint over a text channel of a real-time communication session established between the first endpoint and the second endpoint. The text channel enables exchanging text-based user communications between the first endpoint and the second endpoint during the communication session. The method includes determining that a text transmission from the second endpoint includes a control instruction for the first endpoint and complying with the control instruction.
Public/Granted literature
- US20230199032A1 ENDPOINT CONTROL OVER A TEXT CHANNEL OF A REAL-TIME COMMUNICATION SESSION Public/Granted day:2023-06-22
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