The computing device obtains a training data set related to a plurality of historic user inputs associated with preferences of one or more services or items from an entity. For each of the one or more services or items, the computing device executes operations to train a plurality of models using the training data set to generate a plurality of recommended models, apply a validation data set to generate a plurality of predictions from the plurality of recommended models, obtain a weight of each metric of a plurality of metrics from the entity, obtain user inputs associated with user preferences, and determine a relevancy score for each metric. The computing device selects a recommended model based on the relevancy score of the selected metric or a combination of selected metrics, generates one or more recommendations for the users, and outputs the one or more generated recommendations to the users.