Invention Grant
- Patent Title: Inquiry system and relay device
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Application No.: US16937037Application Date: 2020-07-23
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Publication No.: US11860878B2Publication Date: 2024-01-02
- Inventor: Masato Yamamura , Hitoshi Hirota
- Applicant: FANUC CORPORATION
- Applicant Address: JP Yamanashi
- Assignee: FANUC CORPORATION
- Current Assignee: FANUC CORPORATION
- Current Assignee Address: JP Yamanashi
- Agency: Wenderoth, Lind & Ponack, L.L.P.
- Priority: JP 19151255 2019.08.21 JP 19230579 2019.12.20
- Main IPC: G06F17/00
- IPC: G06F17/00 ; G06F16/2457 ; G06F16/248

Abstract:
An inquiry system is provided in which an inquiry unit of a user of a machine and/or a device makes inquiries related to the machine and/or the device to inquiry a plurality of center systems of suppliers, and includes: a relay device which connects the inquiry unit and the inquiry center systems; and a storage unit which stores first and second identification information related to the machine and/or the device, the inquiry unit includes: an acquisition unit which acquires the first identification information; and a first communication unit which transmits the first identification information acquired to the relay device, the relay device includes: a second communication unit which communicates between the inquiry unit and the inquiry center systems; and a selection unit which selects, based on the first and second identification information, the inquiry center system and the second communication unit connects the inquiry unit and the inquiry center system.
Public/Granted literature
- US20210056111A1 INQUIRY SYSTEM AND RELAY DEVICE Public/Granted day:2021-02-25
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