Information indicating what technology and service are necessary to solve issues is provided by a device including dictionaries recording words having similar meanings and concepts concept co-occurrences in which two of the concepts are combined, a classification of each of technology names and service names, and a score assigned to each of the classifications, a sentence input unit receiving a sentence representing an issue, a morpheme analysis unit performing morpheme analysis on the sentence and output morphemes, a concept conversion unit extracting a word from the morphemes and convert the extracted word to a concept, a classification identifying unit configured to sum scores of respective classifications in which a set of the extracted concepts and the concept co-occurrence match and identify the classification having a highest summed score, and a recommendation unit configured to obtain, from the name list, the technology names and service names belonging to the identified classification.