Invention Grant
- Patent Title: Intelligent call handling and routing based on numbering plan area code
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Application No.: US17555297Application Date: 2021-12-17
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Publication No.: US11870938B1Publication Date: 2024-01-09
- Inventor: Zhishen Liu
- Applicant: 8x8, Inc.
- Applicant Address: US CA Campbell
- Assignee: 8×8, Inc.
- Current Assignee: 8×8, Inc.
- Current Assignee Address: US CA Campbell
- Agency: Crawford Maunu PLLC
- Main IPC: H04M3/54
- IPC: H04M3/54 ; H04L65/1056 ; H04M3/436 ; H04M3/42

Abstract:
Certain aspects of the disclosure are directed to routing decisions implemented in response to data communications. According to a specific example, one or more computer processor circuits are to interface with remotely-situated client entities using a first programming language, and to provide a database of data communications services based on a subscription. In response to receipt of a data communication, client-specific sets of control data can be identified. The client-specific sets of control data are derived from programming instructions received over a message exchange protocol and corresponding to a second programming language that is compatible with the first programming language. Based on the client-specific sets of control data and using a numbering plan area (NPA) code of the received data communication, a nearby extension of the client entity can be identified, and the received data communication can be routed to the nearby extension.
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