Invention Grant
- Patent Title: System and method for integration of automatic response generating systems with non-API applications
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Application No.: US17741854Application Date: 2022-05-11
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Publication No.: US11889153B2Publication Date: 2024-01-30
- Inventor: Donna Maria Welch , Sudhakar Balu , Srinivasa Dhanwada , Siva Kumar Paini
- Applicant: BANK OF AMERICA CORPORATION
- Applicant Address: US NC Charlotte
- Assignee: Bank of America Corporation
- Current Assignee: Bank of America Corporation
- Current Assignee Address: US NC Charlotte
- Main IPC: H04N21/472
- IPC: H04N21/472 ; H04N21/443 ; H04L51/02 ; H04L67/63 ; H04L49/90 ; G06F16/951 ; G06F40/30

Abstract:
A system includes a memory and a processor. The memory stores a set of videos each of which is associated with an application of a set of applications and depicts a process performed using the application. For each video, the processor generates metadata associated with the depicted process, and stores the metadata within a collection of metadata in the memory. The processor receives a request for information from a user. In response, the processor identifies an application of the set of applications for use in generating a response to the request. The processor generates, based on the collection of metadata, instructions for interfacing with the first application to generate the response. The processor executes the instructions to interface with the first application to generate the response, and transmits the response to the user.
Public/Granted literature
- US20230370681A1 SYSTEM AND METHOD FOR INTEGRATION OF AUTOMATIC RESPONSE GENERATING SYSTEMS WITH NON-API APPLICATIONS Public/Granted day:2023-11-16
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