A method for supporting a user of a hearing aid includes individually adapting the hearing aid to the user in a first fitting session held in particular in the home country of the user and generating adaptation data during the first fitting session. The adaptation data is assigned to the user or to the hearing aid and stored in such a way that access to the adaptation data is restricted by an access restriction. A visit to a foreign country is automatically detected and a request is issued to the user to ascertain whether the access restriction should be changed when a visit to a foreign country is automatically detected. A hearing aid and a computer program product for carrying out the method are also provided.