Invention Grant
- Patent Title: Systems and methods for communication systems analytics
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Application No.: US17464188Application Date: 2021-09-01
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Publication No.: US11922374B2Publication Date: 2024-03-05
- Inventor: Srdjan Marinovic
- Applicant: PwC Product Sales LLC
- Applicant Address: US NY New York
- Assignee: PwC Product Sales LLC
- Current Assignee: PwC Product Sales LLC
- Current Assignee Address: US NY New York
- Agency: Morrison & Foerster LLP
- Main IPC: G06Q10/00
- IPC: G06Q10/00 ; G06F16/25 ; G06Q10/0631 ; G06Q10/0635 ; G06Q10/0639 ; G06Q10/10 ; G06Q10/101 ; G06Q10/105 ; G06Q50/00 ; G08B5/22 ; G16H50/30 ; G16H50/80

Abstract:
Embodiments of this disclosure relate to systems and methods for determining a set of one or more identified characteristics correlated with high performing projects. Methods include receiving communication data from a plurality of servers, the communication data associated with a plurality of conversations involving one or more users. The communication data is converted into a common format and used to generate a graph, the graph based upon characteristics identified in the communication data and users involved with the plurality of conversations. The communication data can be clustered according to the characteristics and the users, thereby generating one or more clusters around at least one of a characteristic and a user. User data and project data can be generated based on the one or more clusters and be used to determine the set of one or more identified characteristics correlated with high performing projects.
Public/Granted literature
- US20220067662A1 SYSTEMS AND METHODS FOR COMMUNICATION SYSTEMS ANALYTICS Public/Granted day:2022-03-03
Information query