Invention Grant
- Patent Title: Automatically managing email communications using indirect reply identity resolution
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Application No.: US18142947Application Date: 2023-05-03
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Publication No.: US11929974B2Publication Date: 2024-03-12
- Inventor: Gordon L. Hempton , Wesley R. Hather , Andrew S. Kinzer , Manuel A. Medina
- Applicant: Outreach Corporation
- Applicant Address: US WA Seattle
- Assignee: Outreach Corporation
- Current Assignee: Outreach Corporation
- Current Assignee Address: US WA Seattle
- Agency: Fenwick & West LLP
- Main IPC: H04L51/42
- IPC: H04L51/42 ; G06F16/23 ; G06F16/27 ; H04L51/212 ; H04L51/234

Abstract:
Methods and systems are enclosed herein for automatically managing email communication between a group of users and a group of target prospects. A sequence of outbound emails is automatically sent on behalf of a user to a prospect. Based upon the prospect's inbound replies (or lack thereof) the system will perform preconfigured actions, such as stopping automated communications and deferring to the user for manual action.
Public/Granted literature
- US20230275865A1 Automatically Managing Email Communications Using Indirect Reply Identity Resolution Public/Granted day:2023-08-31
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