A ticket issuing system has a processor and a storage with instructions thereon. The storage stores a feature value table that associates and stores feature value data including feature information pertaining to biometric information and a feature ID for identifying the feature value data. The instructions upon execution by the processor, cause the processor to: acquire user feature information pertaining to biometric information of a user of a ticket to be issued; identify, from among the feature value data stored in the feature value table, similar feature value data for which a similarity with the user feature information satisfies a predetermined criterion to obtain a feature ID corresponding to the similar feature value data; and issue a ticket on which authentication information that includes the feature ID corresponding to the similar feature value data is recorded.