A method for automatically rectifying in real-time anomalies in natural language processing systems. The method can include determining an output corresponding to a user request from a user device for a user based on a new request template or machine learning. The method further can include retrieving one or more entity rules corresponding to entity data of the user request. The method also can include overwriting entity information of the entity data corresponding to the one or more entity rules. Additionally, the method can include outputting the output. Furthermore, the method can include transmitting, to the user device, a response to the user. Other embodiments are disclosed.