Systems, computer program products, and methods are described herein for tracking and tagging communication using electronic non-fungible resources within a distributed network. The present invention is configured to receive an indication of an entity-initiated communication to a user via a user input device; trigger a communication tracking and tagging engine; determine that the entity-initiated communication is associated with an ongoing unresolved issue; retrieve, from a distributed ledger, an NFT for the ongoing unresolved issue using the NFT identifier for the ongoing unresolved issue; transmit control signals configured to cause a resource transfer instrument associated with the user to display the description of the ongoing unresolved issue; receive, via the resource transfer instrument, a user input acknowledging the entity-initiated communication; and authorize the entity-initiated communication to the user via the user input device based on at least receiving the user input.