Invention Grant
- Patent Title: Identifying false positive geolocation-based fraud alerts
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Application No.: US17745541Application Date: 2022-05-16
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Publication No.: US11978064B2Publication Date: 2024-05-07
- Inventor: Timothy Kramme , Elizabeth A. Flowers , Reena Batra , Miriam Valero , Puneit Dua , Shanna L. Phillips , Russell Ruestman , Bradley A. Craig
- Applicant: State Farm Mutual Automobile Insurance Company
- Applicant Address: US IL Bloomington
- Assignee: State Farm Mutual Automobile Insurance Company
- Current Assignee: State Farm Mutual Automobile Insurance Company
- Current Assignee Address: US IL Bloomington
- Agency: Lee & Hayes P.C.
- Main IPC: G06Q30/018
- IPC: G06Q30/018 ; G06N5/046 ; G06N20/00 ; G06Q20/10 ; G06Q20/20 ; G06Q20/24 ; G06Q20/32 ; G06Q20/34 ; G06Q20/40 ; G06Q30/0207 ; G06Q30/0241

Abstract:
In a computer-implemented method of using customer data to determine that geolocation-based fraud alerts are false positives, it may be determined that an electronic fraud alert is a geolocation-based alert generated based upon an unexpected or abnormal transaction location. In response, customer data may be obtained from two or more sources via radio frequency links. It may then be determined that the customer data from the sources indicates that a customer is traveling. In response, it may be determined that a customer location indicated by the customer data corresponds to the transaction location. In response to determining that the customer location corresponds to the transaction location, the electronic fraud alert may be marked as a false positive, and the electronic fraud alert may be prevented from being transmitted to a mobile device of the customer, in order to reduce an amount of false positives that are transmitted to customers.
Public/Granted literature
- US20220351216A1 IDENTIFYING FALSE POSITIVE GEOLOCATION-BASED FRAUD ALERTS Public/Granted day:2022-11-03
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