The present disclosure provides a speech interaction method, apparatus, device and computer storage medium and relates to the field of artificial intelligence. A specific implementation solution is as follows: performing speech recognition and demand analysis for a first speech instruction input by a user; performing demand prediction for the first speech instruction if the demand analysis fails, to obtain at least one demand expression; returning at least one of the demand expression to the user in a form of a question; performing a service response with a demand analysis result corresponding to the demand expression confirmed by the user, if a second speech instruction confirming at least one of the demand expression is received from the user. The present disclosure can efficiently improve the user's interaction efficiency and enhance the user's experience.