Invention Grant
- Patent Title: Intelligent workflow for end-of-support solution advisor
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Application No.: US17656689Application Date: 2022-03-28
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Publication No.: US11989085B2Publication Date: 2024-05-21
- Inventor: Melanie Dauber , Jaclyn Rudolf , Zachary A. Silverstein , Jeremy R. Fox
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Stephanie Carusillo
- Main IPC: G06F11/00
- IPC: G06F11/00 ; G06F8/65 ; G06F11/07 ; G06F11/30 ; G06F11/32

Abstract:
In an approach for predicting an optimal system upgrade, a processor detects an upgrade is available for a system of a first user computing device. A processor gathers a set of live data from an environment of the first user computing device using a process mining software. A processor compares the set of live data to a set of historical data stored in a knowledge corpus to identify a second user computing device similar to the first user computing device. Responsive to identifying the second user computing device, a processor performs a pattern recognition to generate one or more critical recommendations associated with the upgrade for the system of the first user computing device. A processor schedules the upgrade for the system of the first user computing device during a period of time, wherein the period of time is scheduled consistent with the one or more critical recommendations.
Public/Granted literature
- US20230305916A1 INTELLIGENT WORKFLOW FOR END-OF-SUPPORT SOLUTION ADVISOR Public/Granted day:2023-09-28
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