A failure diagnosis system diagnoses the state of an air-conditioning apparatus having a refrigerant circuit in which refrigerant circulates. The failure diagnosis system has an abnormality diagnosis unit that performs normal-operation abnormality diagnosis for determining whether or not there is an abnormality in the air-conditioning apparatus by using state data and control data during normal operation of the air-conditioning apparatus. If the abnormality diagnosis unit determines that there is an abnormality, it changes a control value for an actuator of the air-conditioning apparatus and acquires state data and control data. Then, the abnormality diagnosis unit performs abnormality-cause identification diagnosis for identifying the cause of the abnormality in the air-conditioning apparatus by using the state data and the control data acquired before the change of the control value and the state data and the control data acquired after the change of the control value.