To prevent unauthorized access to a network feature, multiple levels of authentication are required by utilizing a biometric authentication application that can verify access based on an authentication configuration that, for example, includes biometric data associated with a user. Requiring additional authentication to one or more network features or settings while allowing one or more other network features or settings to have less authentication provides a quality of experience for every user with access to the application while maintaining enhanced security to those network features that may be key/sensitive or require additional security. Additionally, using biometric data to perform the additional level of authentication ensures that a particular user seeking access to key or sensitive network features or settings of a network is the authorized user and not another user that has gained access to a network device associated with the authorized user.