Systems and methods for analyzing the impact of outage events in a wireless communications network are disclosed. In some embodiments, the method includes obtaining outage data that indicates that an outage event occurred at a base station. A first set of either expected or real time connected user devices prior to the outage event are identified. A first subset of the first set of user devices that are wirelessly connected to any of the plurality of base stations other than the first base station during the outage event are identified. Furthermore, a second subset of the first set of user devices that are not connected to any of the plurality of base stations during the outage event are identified. In this manner, the impact of the outage event can be analyzed to allow for service providers to reduce the negative effects of future outage events.