Controlling and provisioning a robot of a virtual machine (VM) includes transmitting a connection request between a first service installed in a virtual machine and a second service. The robot is associated with at least one process running on the virtual machine. The virtual machine is authenticated based on a token associated with the second service and the virtual machine. A connection is established between the first service and the second service. A command is transmitted associated with the controlling of the robot from the second service to the first service based on the authentication of the virtual machine. The command is associated with a corresponding command identifier for identifying a type of the command. The command is then executed for controlling the robot.