Invention Grant
- Patent Title: Automated email assistant
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Application No.: US18378542Application Date: 2023-10-10
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Publication No.: US12028177B1Publication Date: 2024-07-02
- Inventor: Benjamin Lee Burke
- Applicant: Benjamin Lee Burke
- Applicant Address: US NC Waxhaw
- Assignee: Insight Direct USA, Inc.
- Current Assignee: Insight Direct USA, Inc.
- Current Assignee Address: US AZ Chandler
- Agency: Kinney & Lange, P.A.
- Main IPC: H04L12/18
- IPC: H04L12/18 ; G06F40/40 ; G06Q10/1093

Abstract:
A system for using generative AI to automate electronic communication responses includes receiving, from an initiating entity, an electronic communication at a receiving entity. The system provides the electronic communication to a large language model (LLM). The system provides instructions to the LLM, causing the LLM to evaluate the electronic communication to determine whether a meeting is requested, to produce a meeting indicator, to evaluate the electronic communication to determine if there are one or more tasks, to produce a task list, and to produce a responsive electronic communication based on user-defined rules. The system receives a dataset from the LLM. If a meeting is requested, the system identifies mutually available meeting times between the initiating and receiving entities. The system sends a meeting invitation at a mutually available meeting time. The system sends the responsive electronic communication. The system generates the tasks from the task list.
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