An operating method of an electronic apparatus for detecting misdelivery may comprise: monitoring a location of a courier terminal using at least one of first location information, second location information, and third location information; obtaining delivery completion information from the courier terminal; and detecting misdelivery of an item by a courier based on a delivery address and the location of the courier terminal. Accordingly, the electronic apparatus may induce correct delivery to the courier by determining misdelivery of the item based on the location of the courier and the delivery address.