A management system, a management method, and a program capable of reducing occurrence of delivery failures by an autonomous mobile robot are provided. The management system is a management system configured to manage a delivery by an autonomous mobile robot that delivers a package to a delivery destination, the management system including: an environment information acquisition unit configured to acquire environment information, which is information regarding an environment that inhibits a delivery by the autonomous mobile robot in the vicinity of the delivery destination; and a delivery determination unit configured to determine whether or not to cause the autonomous mobile robot to deliver the package to the delivery destination based on the environment information.