Systems, methods, and devices that relate to efficient incident management using multi-dimensional correlation across different layers of the network are disclosed. In one example aspect, a method for wireless communication includes receiving reporting information about a network incident associated with multiple network nodes in a network, and identifying a network node or a connection between two network nodes as a root cause for the network incident based on a multi-dimensional correlation that correlates one or more sets of horizontal information in respective layers of an Open Systems Interconnection (OSI) model and vertical information across multiple layers of the OSI model.