A server device for use with a first and second user, a first and second client device respectively, a media device, the first client device configured to communicate with the second client device, one of the first or second client devices being configured to transmit an alert based on a failed attempt to initiate communication between the first client device and the second client device, the media device being configured to provide media to the user, the server device including: a memory; and a processor which executes instructions stored on the memory to cause the server device to: create a channel for the media device; associate, with the channel, one of the first or second client device; receive the alert; identify the media device based on the alert; and transmit a notification instruction to the media device to instruct the media device to provide a notification to the second user.