Invention Grant
- Patent Title: Systems and methods for external system integration
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Application No.: US18207738Application Date: 2023-06-09
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Publication No.: US12058014B2Publication Date: 2024-08-06
- Inventor: Fred Clarke , Andrew Lader
- Applicant: LIVEPERSON, INC.
- Applicant Address: US NY New York
- Assignee: LIVEPERSON, INC.
- Current Assignee: LIVEPERSON, INC.
- Current Assignee Address: US NY New York
- Agency: POLSINELLI LLP
- Main IPC: H04L41/5074
- IPC: H04L41/5074 ; H04L41/0631 ; H04L41/16
Abstract:
The present disclosure relates generally to facilitating routing of communications across external systems. More specifically, techniques are provided to dynamically route issue tracking tickets to disparate endpoints based on the content of the ticket.
Public/Granted literature
- US20230412476A1 SYSTEMS AND METHODS FOR EXTERNAL SYSTEM INTEGRATION Public/Granted day:2023-12-21
Information query
