Embodiments of the present disclosure provide a communication method, and a communications apparatus and system. User equipment can communicate with the network device by using a plurality of beams, the plurality of beams include a first beam and at least one second beam, the first beam is a serving beam used by the user equipment to listen to control information, and the second beam is a beam other than the serving beam. The method includes: determining, by the user equipment, that the serving beam is blocked; and obtaining, by the user equipment, a first message from the network device by using the first beam or the second beam.