Each of a plurality of assets within a building are configured to access a cellular network in order to ascertain its specific location, to perform self-diagnostics on itself, and to transmit an assistance request when the self-diagnostics indicates a potential problem. The assistance request may include the specific location of the asset and an indication of the potential problem. A server is operably couplable to the cellular network and is configured to receive the assistance requests from the assets, formulate a service request for responding to at least some of the received assistance requests, assign each of the service requests to a corresponding one of one or more automated asset maintenance assistants, and transmit each of the service requests to the assigned automated asset maintenance assistant instructing the assigned automated asset maintenance assistant to respond to the corresponding assistance request.