A computer-implemented method provides for contacting emergency services in a remote region that is different from a home region using a softphone emergency dialing system. The method includes receiving, at a communication interface in the remote region, an emergency communication originating from a softphone application executing on a communication device, the software application being registered in the home region. The method also includes validating, by a computer processor, the emergency communication with a network switch identifier, and accessing a database to identify an originator of the emergency communication, including current location data. The method further includes routing, via a cloud communication platform, the emergency communication to a regional session border controller, and executing, by the computer processor, the emergency communication with a local calling number associated with the remote region.