Invention Grant
- Patent Title: Detecting failures in remote online notarization session and workflow initiation for curing same
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Application No.: US17190039Application Date: 2021-03-02
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Publication No.: US12081674B2Publication Date: 2024-09-03
- Inventor: Alexander Hardy , Allan Keller , Peter Rung
- Applicant: DocuSign, Inc.
- Applicant Address: US CA San Francisco
- Assignee: DOCUSIGN, INC.
- Current Assignee: DOCUSIGN, INC.
- Current Assignee Address: US CA San Francisco
- Agency: Shumaker & Sieffert, P.A.
- Main IPC: H04L9/32
- IPC: H04L9/32 ; G06Q50/18 ; H04L65/1083 ; H04L65/401

Abstract:
A system and a method are disclosed where a server determines parameters for establishing a remote online notarization session, the remote online notarization session including participants, the participants including at least a signer and a notary. The server establishes the session according to the parameters, and monitors, during the session, information from the signer client device and the notary client device. The server detects a failure from the information based on at least one of the signer client device and the notary client device having failed to comply with a parameter of the parameters. Responsive to detecting the failure, the server pauses the remote online notarization session and outputting a selectable cure option to at least one of the participants that, when selected initiates a workflow that, when concluded, cures the failure and enables the remote online notarization session to proceed.
Public/Granted literature
- US20220286293A1 Detecting Failures in Remote Online Notarization Session and Workflow Initiation for Curing Same Public/Granted day:2022-09-08
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