In an information processing device according to the present disclosure, a control unit acquires information on a contract user of a telematics service usable through an in-vehicle unit. The control unit transmits, to the in-vehicle unit, a command for presenting the information on the contract user to an occupant of a vehicle at a timing at which an operation relating to use of the telematics service is performed on the in-vehicle unit or a timing at which the vehicle is started.