An air-conditioning apparatus includes: a heat source unit that generates a heating energy or a cooling energy that is transferred to refrigerant; a heat-use unit that causes the refrigerant to transfer the heating energy or the cooling energy to a heat load through heat exchange between the refrigerant and the heat load; a plurality of return pipes arranged parallel to each other and connecting the heat source unit and the heat-use unit to allow the refrigerant to flow therein from the heat-use unit to the heat source unit; an opening and closing device provided at at least one of the return pipes to control a flow rate of refrigerant; and a controller that opens the opening and closing device in a cooling operation, and closes the opening and closing device in a heating operation.