A device receives a query from a user associated with a car dealership and applies the query to a first trained machine learning model configured to predict an intent, and to a second trained machine learning model to predict a set of entities. The device generates a normalized representation of the first query that is database language agnostic based on the predicted intent and the predicted set of entities, and translates the normalized representation into a second query having a format compatible with a language of a database of the car dealership. The device fetches data from the database of the car dealership using the second query, and provides the data for display to the user.