A network device may receive historical data identifying historical error data and error data categorizations associated with a first core network and may store the historical data in a data structure. The network device may receive a request associated with a user equipment and may receive error data from the first core network based on the request. The network device may receive network health data identifying load levels and health of the first core network and a second core network. The network device may determine possible cause data identifying causes associated with the error data based on the historical data, the error data, and the network health data. The network device may generate a cause code for the user equipment based on the possible cause data and may provide the cause code to the user equipment.