Disclosed are a face image and iris image acquisition method and device, a computer-readable readable storage medium and an apparatus. The method includes rotating the first tripod head to force the face lens and the iris lens to be in acquisition positions; capturing a first face image and a first iris image simultaneously by the face lens and the iris lens; and locating the iris in the first iris image, and if no iris is located, determining whether a condition of light-avoiding rotation is satisfied, and if the condition is satisfied, rotating the second tripod head to adjust an angle or a position of the supplementary light source to enable a light spot region to avoid an iris region.