Invention Grant
- Patent Title: System, method, and computer-accessible medium for detecting and remediating in-person cart abandonment
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Application No.: US16995114Application Date: 2020-08-17
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Publication No.: US12159272B2Publication Date: 2024-12-03
- Inventor: Joshua Edwards , Lukiih Cuan , Latika Gulati
- Applicant: Capital One Services, LLC
- Applicant Address: US VA McLean
- Assignee: Capital One Services, LLC
- Current Assignee: Capital One Services, LLC
- Current Assignee Address: US VA McLean
- Agency: HUNTON ANDREWS KURTH LLP
- Main IPC: G06Q20/20
- IPC: G06Q20/20 ; G06N20/00 ; G06Q30/0201 ; G06V20/40 ; G06V40/16 ; H04W4/029 ; H04W84/12

Abstract:
An exemplary system, method, and computer-accessible medium for determining product abandonment for an item(s) can include receiving first information related to a plurality of in-person transactions for a plurality of customers from a point of sale (POS) device(s) located at a merchant(s), where the first information can include transaction information related to the item(s), determining second information related to a reduction of a quantity of the item(s) from the first information by an operator(s) of the POS device(s), generating third information by identifying particular transactions that include the reduction of the quantity, and determining the product abandonment based on the third information by applying (i) a pattern recognition procedure or (ii) a machine learning procedure to the third information. The first information can include in-person transactions that occurred over a particular period of time, and the particular period of time can correspond to a sales cycle of the merchant(s).
Information query