A robot includes a driver; a camera; and a processor configured to: during an interaction session in which a first user identified in an image obtained through the camera is set as an interaction subject, perform an operation corresponding to a user command received from the first user, and determine whether interruption by a second user identified in an image obtained through the camera occurs, and based on determining that the interruption by the second user occurred, control the driver such that the robot performs a feedback motion for the interruption.