Aspects of the subject disclosure may include, for example, receiving, from a computing device, a validation request for validating an individual associated with a mobile device equipped with an authentication app communicatively coupled with an authentication system, obtaining request data from a user validation system, enabling, using the request data, the computing device to communicate with the user validation system to facilitate the validation, wherein the validation involves the user validation system triggering the authentication system to provide access information to the computing device, the authentication system authenticating the individual/mobile device, the authentication system providing, to the user validation system, identification information of the individual based on the authenticating, and the user validation system determining a validation result based on data relating to the identification information. Aspects also include obtaining the validation result from the user validation system and causing the validation result to be presented. Other embodiments are disclosed.