Invention Grant
- Patent Title: Bi-directional enterprise software integration with collaboration tools
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Application No.: US18607701Application Date: 2024-03-18
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Publication No.: US12184633B2Publication Date: 2024-12-31
- Inventor: Daniel Wayne Crowley , David M. Senak , Eva Angela Magee , Jeremy Walter , Jocelyn Amy DeMaio , John Gerard Buccetti , Julie Ann Reed , Rajesh Kamlakar Nerurkar , Richard W. Schaefer , Sona O. Sliker , Wayne W. Church
- Applicant: HARTFORD FIRE INSURANCE COMPANY
- Applicant Address: US CT Hartford
- Assignee: HARTFORD FIRE INSURANCE COMPANY
- Current Assignee: HARTFORD FIRE INSURANCE COMPANY
- Current Assignee Address: US CT Hartford
- Agency: Buckley, Maschoff & Talwalkar LLC
- Main IPC: H04L9/40
- IPC: H04L9/40 ; G06Q10/101

Abstract:
An enterprise platform may retrieve, from a collaboration data store, information about a selected enterprise team. The enterprise platform may then transmit, from a set of integration tools to a workflow tool of a remote cloud-based environment, a data payload including a notification request associated with a channel. The enterprise platform may also transmit, from a runtime environment to a business communication platform of the cloud-based environment, a request to post a notification to the channel and arrange for a member of the selected enterprise team to receive an adaptive information card, pushed by the business communication platform via the channel, containing information associated with at least one of the integration tools. The member who receives the adaptive information card may also, via selection of a graphical icon on the card, respond to the business communication platform via bi-directional communication.
Public/Granted literature
- US20240236070A1 BI-DIRECTIONAL ENTERPRISE SOFTWARE INTEGRATION WITH COLLABORATION TOOLS Public/Granted day:2024-07-11
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