Invention Grant
- Patent Title: Artificial intelligence based service quality response system
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Application No.: US17746260Application Date: 2022-05-17
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Publication No.: US12192073B2Publication Date: 2025-01-07
- Inventor: Ananth Siva , Satish Medapati , Aravind Kumar Abbena , Saumya Tripathi , Naresh Vemula , Dipesh Gupta , Amit Modi
- Applicant: Movius Interactive Corporation
- Applicant Address: US GA Duluth
- Assignee: Movius Interactive Corporation
- Current Assignee: Movius Interactive Corporation
- Current Assignee Address: US GA Duluth
- Agency: Smith Tempel Blaha LLC
- Agent Gregory Scott Smith
- Main IPC: H04L41/50
- IPC: H04L41/50 ; H04L41/16 ; H04L41/5067
Abstract:
Artificial intelligence is utilized in gathering, analyzing and processing of user feedback, specifically as pertaining to service quality in a telecommunications system. In response to collecting the feedback data, the system automatically generates reports and initiates remedial measures in response to such user feedback to enhance the performance of the service.
Public/Granted literature
- US20230379229A1 ARTIFICIAL INTELLIGENCE BASED SERVICE QUALITY RESPONSE SYSTEM Public/Granted day:2023-11-23
Information query
