Invention Grant
- Patent Title: Data augmentation for intent classification
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Application No.: US17978690Application Date: 2022-11-01
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Publication No.: US12243518B2Publication Date: 2025-03-04
- Inventor: Dzmitry Bahdanau
- Applicant: ServiceNow, Inc.
- Applicant Address: US CA Santa Clara
- Assignee: ServiceNow, Inc.
- Current Assignee: ServiceNow, Inc.
- Current Assignee Address: US CA Santa Clara
- Agency: FLETCHER YODER PC
- Main IPC: G10L15/18
- IPC: G10L15/18 ; G10L15/06

Abstract:
The present disclosure relates to a data augmentation system and method that uses a large pre-trained encoder language model to generate new, useful intent samples from existing intent samples without fine-tuning. In certain embodiments, for a given class (intent), a limited number of sample utterances of a seed intent classification dataset may be concatenated and provided as input to the encoder language model, which may generate new sample utterances for the given class (intent). Additionally, when the augmented dataset is used to fine-tune an encoder language model of an intent classifier, this technique improves the performance of the intent classifier.
Public/Granted literature
- US20230141398A1 DATA AUGMENTATION FOR INTENT CLASSIFICATION Public/Granted day:2023-05-11
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