The communication amount is reduced while maintaining image quality when transmitting moving images by using a worker terminal. A worker terminal is configured to be connected to a support apparatus and transmit a moving image to the support apparatus upon encoding the moving image, the support apparatus being configured to support, from a remote location, work performed by a worker including installing, repairing, inspecting, or removing a device, based on the moving image captured at a work site, the worker terminal including a camera configured to capture the moving image; an identifying unit configured to perform a recognition process on the moving image captured by the camera to identify a target area; and a processing unit configured to process the moving image such that a data amount per unit area at a time of transmitting the moving image is different for the target area and a non-target area other than the target area, in response to detecting that the target area is identified in the moving image.