Invention Application
- Patent Title: Instruction system and method for equipment problem solving
- Patent Title (中): 设备问题解决的指导系统和方法
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Application No.: US10660287Application Date: 2003-09-10
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Publication No.: US20050055259A1Publication Date: 2005-03-10
- Inventor: Wen-Chang Kuo , Tien-Der Chiang , Chien-Chung Huang , Chun-Yi Chen
- Applicant: Wen-Chang Kuo , Tien-Der Chiang , Chien-Chung Huang , Chun-Yi Chen
- Main IPC: G06Q10/00
- IPC: G06Q10/00 ; G06F17/60
Abstract:
A method and system of providing instructions in addressing an equipment problem are provided. An indication of an equipment problem is checked against a solution database to identify at least one suggested solution to the equipment problem. A suggested solution from the at least one suggested solution is provided. An actual fix solution implemented in association with the equipment problem is recorded.
Information query
